Patient Experience

Patient Experience

Your input is important to us. Please provide your valuable feedback through our social platforms. Here are some testimonials from our clients:

More than a perfect hospital...whenever i feel sick i consider it my second home!
Atmosphere, welcoming, staff, doctors, service, easiness, cleanness, cafeteria...
All is respectable and perfectly organized!
Date of Posting: 27 August 2016
Posted By: Nada Afif Ariss
Al Zahra Hospital it is a premium hospital. I found here very high level of professionalism and humanity. The doctors i dealt with were absolutely and with no doubt efficient and they took care of my situation from A to Z not only from the medical point of view but also from the humanitarian point of view. They used high sensibility explaining me every details. I would say they went over their duty with a big patience ( i was worried) and professionalism. For me it was the first time to go in hospital here in Dubai and even if i hope i will not need it again, for sure i will keep having as reference this one.
A special thanks to Dr. Sadir Jumaa Alrawi that took care of my case and that explained me all the situation and what i could expect making me less worried and showing his very high level of professionalism.
A special thanks also to Dr. Alaa Eldin Moustafa Saleh that has followed as well my case with more than expected care and he supported me in all the phases.
All the doctors that visited me were really really more than available.
I strongly suggest this hospital.
Date of Posting: 25 August 2016
Posted By: Rula Bevilacqua
"Alhamdulilah, we have been blessed with a very dedicated, friendly and supportive team at Zahra Hospital Dubai. A big thank you to Dr Sadir Jumaa Alrawi, Dr Mohamad Azzam Ziade, Dr Syed Sakib Nazir, Dr Taghreed Almahmeed, together with all their nurses, specially to Sheejah Thomas and Emmanuel, not forgetting Dina. They've all been a great help with their smiling faces. The doctors and nurses in the ward are excellent too, and so are all the receptionists, lab technicians and the radiographers. I highly appreciate the care that I am receiving from all the staff at the hospital, including the guys at the valet parking! Once again a very big thank you! "
Kind Regards,
Zainab Kassam
Date of Posting: 24 August 2016
Posted By: Sumaiya Kassam
Everything is possible. I had a problem in some sensitive area and Keeps bothering me for 6 years. I decided to visit Al Zahra to see if they can help. They helped me and exceeded my expectation. Now, I feel relieved and better than before. I would like to thank Dr. Sadir Jumaa Alrawi- Director of Surgical Oncology and Dr. Ikhlas Musin- Gynecologist for very successful surgery (repair of 4th degree perineal tear) that they did to me. Also i would like to thank Dina Moustafa Abd Alstar- Surgical Oncology Medical Coordinator and Emanuel for being nice and friendly. I admitted for 3 days in the hospital after the surgery. The team was great and quick for responding to all that I need. They always come and follow up. They really did the great job. After one month of surgery, now I feel way more better. I also would like to thank Al Zahra hospital for being accommodated and hospitable. The service was great and if I can rate for more than 5 stars, I will definitely rate them more than that. Great service and highly recommended hospital.(on Facebook)
Date of Posting: 07 August 2016
Posted By: Aminette Mabazza
After reading other comments, both good and bad, I'm surprised at the negative comments as I have only received excellent healthcare from azhd. From finding 'the lump' in my breast one evening, and calling azhd reception, I was efficiently given an appointment with the amazing Dr Mae for first thing the following morning. Dr Mae managed a mammogram that same day, but after noticing nothing unusual showing on the mammogram, cut to the chase and introduced me to surgeon Dr Al Rawi. Again no time was wasted waiting for needle biopsies, Dr Al Rawi performed a lumpectomy. Within 2 weeks of feeling a lump in my breast, it had been removed and diagnosed as carcinoma. As early detection is the key to success with breast cancer it hasn't gone unnoticed that the doctors here really work as a team, communicate and keep the bigger picture in mind. I felt I was a person throughout, not just another patient. Dr Al Rawi himself is a warm caring person who hasn't arrogantly lost touch with real people as so many doctors appear to. He willingly hands over his personal phone number. In fact, when this was put to the test by my very worried husband one evening, Dr Al Rawi answered the call and came into the hospital the next day, on his day off, to explain the situation to a now, relieved but enlightened patients husband!
I recommend this hospital to everyone.(on Facebook)
Date of Posting: 09 July 2016
Posted By: Nicola T Whittam
I am a patient who lost hope of recovery from breast cancer.It was Allah`s mercy I came to Al Zahra hospital Dubai,the doctors at Al Zahra hospital are professional and treat their patients kindly and wisely and make them feel comfortable. I have great honour and respect for Dr Sadir al Rawi,Dr Mohammed Azzam Ziade ,Dr Medhat Shalaby,Dr Dina and the entire team who treated my case with wisdom.I thought I`d loose my breast but with the efforts of the surgery team and skilled hands of Dr Sadir that didn`t happen.Now after lumpectomy I`m amazed by the results. I`m still under treatment of my judicious oncologist Mohammed Azzam and I want to say to all the patients who are suffering from this disease there`s pain there`s patience but don`t loose hope, with a will to live,complete support of your family and help of good doctors you can survive and live a new life.
Yes, Al Zahra hospital Dubai is the best and truly has the healing touch. (on Facebook)
Date of Posting: 09 July 2016
Posted By: Ama Rahman
By far the best healthcare experience in UAE, I have been to many countries and Al Zahara Hospital provided me with same level of amazing healthcare experience you get from hospitals abroad.
Also I would like to give a special thanks to the people who helped make that experience and assist in my mother's pancreatic cancer treatment.
Dr. Sadir Alrawi and his assistant Miss. Dina
Dr. Filippos Georgopoulos
Dr. Mohammed Azzam
Also special thanks to all the nurses assistants get the Doctors I mentioned.
Regards, Reem Alobaidi (on Facebook)
Date of Posting: 06 July 2016
Posted By: Reem Alobaidi
From the very first conversation with Dr Sadir I felt safe and supported and knew I had made the right decision to use the hospital. He and Dr Dina were absolutely wonderful and I received excellent help and reassurance throughout a truly worrying time. The staff within the hospital were warm,caring and professional and I would highly recommend this facility.(on Facebook)
Date of Posting: 03 July 2016
Posted By: Julia Gedman
I cannot pass by from here without sending a special thanks to Dr.Sadir_Alrawi for all of his great support and cooperation in following up my case inside the hospital and with my doctors who were following my case outside AZHD. He was answering all of my endless questions in details regardless of his clinic time which gave me a lot of confidence in my case to know everything about it.
I cannot forget Dr.Sadir_Alrawi availability over the phone (24/7) since upon getting the 1st appointment from AZHD Call Centre to visit Dr. Al Rawai's clinic he called me back in the evening time from his private mobile asking me about my case and more details about it and this sense and the responsibility from him were highly appreciated.
Another special thing that has been done by Dr.Sadir_Alrawi which was very valuable to me is that when I did the stomach procedure in Dr. Fillippose's clinic and at the time of the procedure I discovered that Dr.Sadir_Alrawi was standing in the procedure room in order to attend the procedure with Dr. Filippose.
I cannot forget too Dr.Filippos efforts in every single thing in my case and really as I informed you Dr.Filippose, You have very light hands and a very high level of professionalism. Thank you Dr.Filippose.
Also, I would like to thank Dr.Dina and all of Dr.Sadir_Alrawi's team for everything thing that they did for me and their great effort and cooperation.
Again and again. Thanks a lot to all of you keep it up guys
Dr.Sadir_Alrawi. I salute you Sir
Ramadan_Mubarak & Eid_Mubarak in advance.
With my best regards.
Date of Posting: 26 June 2016
Posted By: Ahmad Haj Salem Al-Khatib
When I needed to be hospitalized I wasn't sure what to expect especially I wasn't living in Dubai long enough to know anything about the medical service and coming from Canada with its excellent Medical service I was happily surprised and glad for the superb care I got at the Zahra hospital.
The outstanding care of Dr. Sadir Al Rawi and the followup step by step with all the details and clarity is amazing it makes you feel you are his only patient.
The caring and follow ups after operation of Dr. Khaled Koutish makes everyone feels thing will get better.
The gentle touch of Dr. Iklas and the clarity of communication prepares you for everything.
I was overwhelmed of all these Doctors qualification and high experience.
My stay in the hospital was so comfortable to the point I filter as if I was in a hotel. Thank you everybody for the care you gave me during my stay in the hospital and please keep up the good work. (on Facebook)
Date of Posting: 26 June 2016
Posted By: Wajda Khalidi

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